Upgrade, change billing interval or stop renewal

Upgrade your account

Open Billing & Subscription and check the selected account. Choose Pro for a personal subscription, or create a Business team for shared work. Review the plan, billing interval, taxes and amount due before confirming. Paid access depends on a successful payment; complete any payment confirmation requested.

Monthly and yearly billing

Switching from monthly to yearly takes effect now. The review shows the yearly charge and credit for unused monthly time; the year starts when the change succeeds. Switching from yearly to monthly applies at the next renewal, with no new payment then and there. The review shows the effective date. Changing interval does not restart the first-payment guarantee.

Turn off or resume renewal

Choose Turn off renewal, review the end date and confirm. You keep paid access until the end of the period already paid for. Before that date, choose Resume renewal to keep the subscription renewing. Deleting a card, leaving a team or stopping use does not cancel a subscription. Turning off renewal is separate from requesting a refund.

When paid access ends

Saved work is kept. Paid-only tools may become unavailable, excess monitoring may pause and watchlists may become read-only. Personal company and watchlist email can return to the Free weekly schedule. Team work remains with the team, but an inactive team plan does not receive a personal Free allowance. Contact support if you cannot complete a billing change.

Related help

• Payment methods, invoices and VAT

  Manage the card used for renewal and find billing documents for the selected account.

  Billing

• Refunds and the 14-day Pro guarantee

  Understand the first-payment guarantee, how to request it and the separate rights set out in the Terms.

  Billing