Alerts: triggers, channels and delivery schedules
Choose which recorded changes you receive, where they arrive and how often email is sent.
Monitoring · 2 min read
Quick steps
- Open Alert settings → Create alert.
- Choose the target and change types.
- Select channels and an available email schedule.
- Save, then check that the alert is On.
Choose what to follow
Open Alert settings → Create alert. Follow one company, the current members of a watchlist, or a saved Discovery rule. Select the updates you need, such as registered office, company name or status, officers, filings, ownership and control, charges and insolvency. Watchlist alerts can also include followed people.
Choose where updates arrive
Enable in-app notifications, email, or both. Business and Enterprise can also select an available team connection. An alert only sends the change types you saved. Overlapping alerts can be combined into one notification for the same person and change.
Choose the email schedule
Free company and watchlist alerts use a weekly summary. Paid plans can choose real-time, daily or weekly email. Discovery email is daily or weekly; its in-app notifications appear as results are recorded. Real-time describes the delivery choice after recording, rather than a guarantee that the public register has just changed.
Edit, pause or fix an alert
Open an alert’s Actions menu to edit, pause or resume it. Pausing stops delivery without deleting its target. Check Needs attention or Rule paused messages if an alert cannot run. A paid plan ending can change delivery to weekly or pause paid-only coverage. Adding a company to a list does not create an alert, so save one explicitly.
Choose filing reminders · Anonymised example
Choose deadline reminders
Company accounts and confirmation statements.
- 30 days before
- 14 days before
- 7 days before
- Once when overdueSent once for each due date.
Reminders use daily checks and can arrive between regular company-update summaries. Starting close to a due date may make an existing deadline eligible.
Related help
Check the alert, account and schedule before sending a support request.
Troubleshooting
Track accounts and confirmation statements, set reminder stages and subscribe with a private calendar link.
Monitoring
