Signing in and managing your account

Sign in to the right account

Open Sign in and choose Google, or request a sign-in link by email. Use the same email address each time so you return to the account that holds your saved work and subscription. Keep your email account and sign-in links private.

Manage your details and emails

Open Account settings to update your name. Email preferences controls eligible product news and market updates. Company, watchlist, Discovery and deadline delivery is managed separately in Alert settings. Essential account, security and billing messages may still be sent.

Changing your email

You cannot edit your sign-in email in Account settings. Signing in with a different address creates or opens a different account; it does not transfer saved work, paid access or team membership. Contact support if you need help accessing the original account.

Delete your account

Open Account settings and choose Review account deletion. You must first resolve an active personal subscription and transfer ownership of any teams you own, or delete those teams after their subscription ends. Turning renewal off alone does not end the current paid period. Deletion removes personal saved research and sign-in methods; shared team work stays with the team. Billing and audit records are retained separately. Deletion cannot be undone and is not a refund request.

Related help

• Set up your My Company shortcut

  Keep one company easy to reach from the sidebar without changing its monitoring or alerts.

  Getting started

• Switch between personal and team accounts

  Keep work in the right workspace and understand invitations, leaving a team and ownership transfers.

  Teams and integrations